Here are our terms and conditions. The KAMWAM terms & conditions outline KAMWAM’s and your obligations and responsibilities on the KAMWAM Platform. User Agreement: www.KAMWAM.pk KAMWAM operates an online platform allowing Users to connect through the KAMWAM Platform with other Users who provide Services. Please read these terms and all Policies including the Privacy Policy and the Community Guidelines carefully before using the KAMWAM Platform. These Policies are incorporated into this Agreement by reference. All defined terms in this Agreement have the meaning given to them in the KAMWAM Glossary. 1. Scope of KAMWAM Services 1.1 KAMWAM provides the KAMWAM Platform to enable Posters to publish Posted Tasks. 1.2 Officers may make an Offer in response to a Posted Task. Some parts of Offer details may be made publicly available, including to internet users who are not Users. 1.3 A Poster may revoke or modify a Posted Task at any time before he/she accepts an Offer. KAMWAM reserves the right to cancel all Offers on a Posted Task made prior to the modification or amendment. 1.4 If a Poster accepts an Offer on the KAMWAM Platform, a Task Contract is created between the Officer and the Poster. 1.5 Upon creation of a Task Contract, the Poster must pay the Agreed Price into the Escrow Account. KAMWAM, May at is sole discretion, allows the officer to receive the due payment on completion of the task from time to time. 1.6 Upon creation of the Task Contract, KAMWAM has rendered KAMWAM Services and the Service Fee is due and payable. 1.7 Once the Task Contract is created, the Officer and Poster may vary the Task Contract on the KAMWAM Platform. The Poster and Officer are encouraged to use KAMWAM’s private messaging system to amend or vary the Task Contract (including the Agreed Price) or to otherwise communicate. 1.8 The Officer must perform the Services required under the Task Contract, including in accordance with any additional terms or conditions agreed by the parties. 1.9 Once the Services are complete, the Officer must provide notice of that on the KAMWAM Platform. 1.10 Once the Services are complete, the Poster must provide notice of that on the KAMWAM Platform. 1.11 Once the Posted Task has been completed and the Poster confirms the Services are completed, or if KAMWAM is satisfied the Services have been completed, the Officer Funds will be released from the Escrow Account. 1.12 After the Task Contract is completed, the parties are encouraged to review and provide feedback of the Services on the KAMWAM Platform. 1.13 KAMWAM may provide a feature enabling Users to request Services based on another User’s skills, reputation or other attributes. When this occurs, that User will be automatically notified of the new Posted Task, and that the Poster would like the User to make an Offer to supply Services. However, that User will not have any further special rights and will need to follow the normal offer process to become the Officer for the Posted Task. 2. KAMWAM’S Role and Obligations 2.1 KAMWAM provides the KAMWAM Platform only, enabling Users to publish Posted Tasks and make Offers on Posted Tasks. 2.2 KAMWAM only permits individuals over 18 years of age to become Users. 2.3 Users must be natural persons, but can specify within their account description that they represent a business entity. 2.4 At its absolute discretion, KAMWAM may refuse to allow any person to register or create an account with KAMWAM or cancel or suspend any existing account. 2.5 Registering and creating an account with KAMWAM are free. There is no charge for a Poster to post tasks, or for other KAMWAM Users to review content on the KAMWAM Platform, including Posted Tasks. 2.6 KAMWAM accepts no liability for any aspect of the Poster and Officer interaction, including but not limited to the description, performance or delivery of Services. 2.7 KAMWAM has no responsibility and makes no warranty as to the truth or accuracy of any aspect of any information provided by Users, including, but not limited to, the ability of Officers to perform tasks or supply items, or the honesty or accuracy of any information provided by Posters or the Posters’ ability to pay for the Services requested. 2.8 Except for liability in relation to any Non-excludable Condition, the KAMWAM Service is provided on an "as is" basis and without any warranty or condition, express or implied. To the extent permitted by law, we and our suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. 2.9 KAMWAM has no obligation to any User to assist or involve itself in any dispute between Users, although may do so to improve User experience. 3. User Obligations 3.1 You will at all times: (a) comply with this Agreement (including all Policies) and all applicable laws and regulations; only post accurate information on the KAMWAM Platform; promptly and efficiently perform obligations to other User under a Task Contract; and Ensure that you are aware of any laws that apply to You as a Poster or Officer, or in relation to using the KAMWAM Platform. 3.2 You agree that any content (whether provided by KAMWAM, a User or a third party) on the KAMWAM Platform may not be used on third party sites or for other business purposes without KAMWAM’s prior permission. 3.3 You must not use the KAMWAM Platform for any illegal or immoral purpose. 3.4 You must maintain control of Your KAMWAM account and must not deal your account in any way, including by allowing others to use your account, or by transferring or selling your account or any of its content to another person. 3.5 You grant KAMWAM an unrestricted, worldwide, royalty-free license to use, reproduce, modify and adapt any content and information posted on the KAMWAM Platform for the purpose of publishing material on the KAMWAM Platform and as otherwise may be required to provide the KAMWAM Service, for the general promotion of the KAMWAM Service, and as permitted by this Agreement. 3.6 You agree that any information posted on the KAMWAM Platform must not, in any way whatsoever, be potentially or actually harmful to KAMWAM or any other person. Harm includes, but is not limited to, economic loss that will or may be suffered by KAMWAM. 3.7 Without limiting any provision of this Agreement, any information You supply to KAMWAM or publish in a Posted Task (including as part of an Offer) must be up to date and kept up to date and must not: *(a) be false, inaccurate or misleading or deceptive; *(b) be fraudulent or involve the sale of counterfeit or stolen items; *(c) infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or intellectual property rights, rights of publicity, confidentiality or privacy; *(d) violate any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export and import control, consumer protection, unfair competition, criminal law, antidiscrimination and trade practices/fair trading laws); *(e) be defamatory, libelous, threatening or harassing; *(f) be obscene or contain any material that, in KAMWAM’s sole and absolute discretion, is in any way inappropriate or unlawful, including, but not limited to obscene, inappropriate or unlawful images; or *(g) contain any malicious code, data or set of instructions that intentionally or unintentionally causes harm or subverts the intended function of any KAMWAM Platform, including, but not limited to viruses, Trojan horses, worms, time bombs, cancel bots, eater eggs or other computer programming routines that may damage, modify, delete, detrimentally interfere with, surreptitiously intercept, access without authority or expropriate any system, data or Personal Information. 3.8 KAMWAM Platform may from time to time engage location-based or map-based functionality. The KAMWAM Platform may display the location of Posters and Officers to persons browsing the KAMWAM Platform. Each Poster will be asked to provide the detailed address (area, street, house no.) where the Services are to be delivered. A Poster should never disclose personal details such as the Poster’s full name, street number, phone number or email address in a Posted Task or in any other public communication on the KAMWAM Platform. 3.9 If you are an Officer, You must have the right to provide Services under a Task Contract and to work in Pakistan. You must comply with tax and regulatory obligations in relation to any payment (including Officer Funds) received under a Task Contract. 3.10 Officers must provide Services to Posters in accordance with the Task Contract, unless the Services are prohibited by law, this Agreement, an agreement between the User and a third party or by any of our Policies. 3.11 You must not, when supplying Services, charge a Poster any fee on top of the Officer Funds. However, the parties to a Task Contract may agree to amend the Agreed Price through the KAMWAM Platform. 3.12 You must not request payments outside of the KAMWAM Platform from the Poster except to the extent permitted by clause. And only if the KAMWAM Platform does not facilitate the reimbursement via the Escrow Account of costs considered in clause. KAMWAM, however, from time to time may allow its officers to receive cash payments from you which will be specifically outlined to you prior to commencement of task fulfillment. 3.13 If an Officer agrees to pay some costs of completing the Services (such as equipment to complete the Services), the Officer is solely responsible for obtaining any reimbursement from the Poster. KAMWAM advises Officers not to agree to incur costs in advance of receiving the payment for these costs, unless the Officer is confident the Poster will reimburse the costs promptly. 3.14 If KAMWAM determines at its sole discretion that You have breached any obligation under this clause 3, it reserves the rights to remove any content, Posted Task or Offer You have submitted to the KAMWAM Service or cancel or suspend Your account and/or any Task Contracts. 4. Fee 4.1 Upon the creation of a Task Contract, the Officer owes KAMWAM the Service Fee. The Service Fee will automatically be deducted from the Agreed Price held in the Escrow Account or from the credit amount balance between KAMWAM and officer. 4.2 If the Posted Task requires an officer to incur costs in completing the Services, the cost incurred will not be included in any calculation of Fee. 4.3 Fee does not include any fee that may be due to Third Party Service providers. All Third Party Service providers are paid pursuant to a User’s separate agreement with that Third Party Service provider. KAMWAM charges are exclusive of that thirds party services provider fee. 4.4 All Fee and charges payable to KAMWAM are non-cancellable and non-refundable, subject to your rights under any Non-Excludable Conditions. 4.5 If KAMWAM introduces a new service on the KAMWAM Platform, the Fee applying to that service will be payable as from the launch of the service. 4.6 KAMWAM may set-off any Fee against any Officer Funds or other amounts held by KAMWAM on behalf of a User. 4.7 KAMWAM may restrict a User’s account until all Fee have been paid. 5. Payments and Refunds 5.1 If: (a) the Poster and the Officer mutually agree to cancel the Task Contract; or (b) following reasonable attempts by a Poster to contact an officer to perform the Task Contract, the Task Contract is cancelled; And (c) KAMWAM is satisfied that the Agreed Price should be returned to the Poster, Then, subject to clause 5.3, KAMWAM will pay the Funds held in the Escrow Account to the Poster. KAMWAM may also pay to the account of the Poster, on behalf of the Officer, an additional amount up to the value of the Service Fee collected in connection with the Task Contract. 5.2 Any amount paid by KAMWAM on behalf of an officer under clause 5.1 will be a debt owed by the Officer to KAMWAM. 5.3 If a Task Contract is cancelled: (a) KAMWAM will retain the Service Fee in accordance with clause 4.1; and (b) The cancellation will be attributed to the Officer unless the Officer can provide evidence to KAMWAM’s satisfaction (in its sole opinion) that the Poster caused the cancellation of the Task Contract. If cancelled by the Poster (as determined by this clause), the Poster must pay the Cancellation Admin Fee. The Cancellation Admin Fee will be equal to the Service Fee that has been charged to the Officer under the relevant Task Contract (which will not exceed 22% of the Agreed Price). KAMWAM may agree to refund the Service Fee to the Officer. The cancellation fee and the percentage of KAMWAM fee can be reviewed. 5.4 If the parties agree to any additional cancellation fee payable under the Task Contract, it is the responsibility of the party aggrieved to claim any amount owed directly from the other. 5.5 Following resolution of a cancelled Task Contract in accordance with clause 5.1, KAMWAM may take up to 21 days to return the Agreed Price (less the Cancellation Admin Fee, if applicable) to the Poster. After 21 days no cancelation fee will be applicable in return of the cancelled tasks. 5.6 If, for any reason, the Officer Funds cannot be transferred or otherwise made to the Officer or returned to the Poster (as the case may be) or no claim is otherwise made for the Officer Funds, the Officer Funds will remain in the Escrow Account until paid or otherwise for up to three months from the date the Poster initially paid the Agreed Price into the Escrow Account. 5.7 Following the 3 months referred to in clause 5.6, and provided there is still no dispute in respect of the Officer Funds, the Officer Funds will be automatically converted to Stored Value and credited to the Poster. 6. Stored Value 6.1 Stored Value : (a) can be used by the credited User to pay for any new Services via the KAMWAM Platform; (b) are not refundable or redeemable for cash; (c) cannot be replaced, exchanged or reloaded; (d) are valid for 12 months from the last date the KAMWAM credit is topped-up, the date of issue or purchase or any expiry date applied by KAMWAM (subject to any contrary specific jurisdictional legislative requirements); (e) may also be subject to additional, or different, terms and conditions, as specified in relation to Stored Value, such as a restriction on the when the Stored Value is redeemable (for example only for a User’s first Task Contract), specify a minimum Services value, or specify a maximum credit or discount value; and (f) Must not be reproduced, copied, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the credited User, or stored in a data retrieval system, without KAMWAM’s prior written permission. 6.2 The User credited with a Stored Value is solely responsible for the security of any Stored Value. KAMWAM will have no liability for any loss or damage to the Stored Value and does not have any obligation to replace Stored Value. 6.3 KAMWAM will not accept, and may refuse or cancel, any Stored Value, which it determines in its sole discretion, have been used in breach of this Agreement or have been forged, tampered with, or are otherwise fraudulent and KAMWAM reserves the right to refer any suspected fraudulent activity to relevant law enforcement authorities. In particular, Stored Value, such as promotional coupons, vouchers or codes distributed or circulated without our approval, for example on an internet message board or on a "bargains" website, are not valid for use and may be refused or cancelled. 6.4 KAMWAM is entitled to any value on Stored Value which is not redeemed before the Stored Value expires or is cancelled by KAMWAM. 7. Business Partners 7.1 KAMWAM may enter into agreements with Business Partners and may seek to engage Officers in the provision of Business Services. Officers who agree to perform Business Services for Business Partners acknowledge and agree that KAMWAM and the Business Partner may on-sell Services supplied to third parties for an increased fee. 7.2 Business Partners may require Officers providing Business Services to be approved or hold particular qualifications. KAMWAM may assist Business Partners to locate suitably qualified Officers. KAMWAM makes no warranty that it will promote any or all suitably qualified Officers to Business Partners. 7.3 Business Partners may require Officers to enter into a Business Partner Contract before providing Business Services. 7.4 Where an officer accepts a Posted Task with a Business Partner: (a) the Officer must provide Business Services to the Business Partner in accordance with the Task Contract and any applicable Business Partner Contract; and (b) The terms of the Business Partner Contract will prevail to the extent of any inconsistency. 8. Payment Facility 8.1 KAMWAM may use an Escrow Provider to operate the Escrow Account. It depend on situation that whether we transfer the amount on your escrow account or to keep it in KAMWAM account. 8.2 In so far as it is relevant to the provision of the Escrow Account, the terms at [www.easypaisa.com.pk] are incorporated into this Agreement and will prevail over this Agreement to the extent of any inconsistency in relation to the provision of the Escrow Account. 8.3 If KAMWAM changes its payment provider or Escrow Provider You may be asked to agree to any further additional terms with those providers. If you do not agree to them, you will be given alternative means of payment. 9. Third Party Services 9.1 KAMWAM may from time to time include Third Party Services on the KAMWAM Platform. These Third Party Services are not provided by KAMWAM. 9.2 Third Party Services are offered to Users pursuant to the third party’s terms and conditions. Third Party Services may be promoted on the KAMWAM Platform as a convenience to our Users who may find the Third Party Services of interest or of use. 9.3 If a User engages with any Third Party Service provider, the agreement will be directly between the User and that Third Party Service provider. 9.4 KAMWAM makes no representation or warranty as to the Third Party Services. However, to help us continue to improve our KAMWAM Platform, Users may inform KAMWAM of their Third Party Service experience at our support contacts. 10. Verification & Badges 10.1 KAMWAM may use Identity Verification Services. 10.2 You agree that KAMWAM Identity Verification Services may not be fully accurate as all KAMWAM Services are dependent on User-supplied information and/or information or verification services provided by third parties. 10.3 You are solely responsible for identity verification and KAMWAM accepts no responsibility for any use that is made of a KAMWAM Identity Verification Service. 10.4 KAMWAM Identity Verification Services may be modified at any time. 10.5 The KAMWAM Platform may also include a User-initiated feedback system to help evaluate Users. 10.6 KAMWAM may make Badges available to Officers. The available Badge can be requested by the Officer via the KAMWAM Platform, and arranged on behalf of the Officer and issued by KAMWAM, for a fee. Obtaining Badges may be subject to the provision of certain information or documentation by the Officer and determined by KAMWAM or a third party verifier subject to its terms. 10.7 You acknowledge that Badges are point in time checks and may not be accurate at the time it is displayed. You acknowledge that to the extent you relied on a Badge in entering into a Task Contract, you do so aware of this limitation. You should seek to verify any Badge with the Officer prior to commencing the task. 10.8 It remains the Officer’s responsibility to ensure that information or documentation it provides in obtaining a Badge is true and accurate and must inform KAMWAM immediately if a Badge is no longer valid. 10.9 KAMWAM may, at its discretion, issue Badges to Officers for a fee. 10.10 The issue of a Badge to an officer remains in the control of KAMWAM and the display and use of a Badge is licensed to the Officer for use on the KAMWAM Platform only. Any verification obtained as a result of the issue of a Badge may not be used for any other purpose outside of the KAMWAM Platform. 10.11 KAMWAM retains the discretion and right to not issue, or remove without notice, a Badge if You are in breach of any of the terms of this Agreement, the Badge has been issued incorrectly, obtained falsely, has expired, is no longer valid or for any other reason requiring its removal by KAMWAM. 11. Insurance 11.1 KAMWAM may offer its Users an opportunity to obtain insurance for certain Task Contracts. All such insurance will be offered by a third party. Any application and terms and conditions for such third party insurance will be displayed on the KAMWAM website when they are available. KAMWAM confirms that all insurance policies are Third Party Services and subject to further terms set out for Third Party Services. 11.2 KAMWAM does not represent that any insurance it acquires or which is offered via the KAMWAM Platform is adequate or appropriate for any particular User. Each User must make its own enquiries about whether any further insurance is required. 11.3 KAMWAM may also take out other insurance itself and that insurance may at KAMWAM’s option extend some types of cover to Users. KAMWAM reserves the right to change the terms of its insurance policies with the third party insurance providers at any time. A summary of the policies are available on the KAMWAM website and the policy details can be requested via KAMWAM. Users are responsible for familiarizing themselves with these details. 11.4 You acknowledge and agree that in the event that a claim is made relating to any services performed and/or goods provided by an officer, and the insurance taken out by KAMWAM (if any) responds to that claim then this clause applies. If a claim is made against an officer, KAMWAM may elect to make a claim under any applicable policy and if the claim is successful, KAMWAM reserves its right to recover any excess or deductible payable in respect of the claim from the Officer. Where KAMWAM makes a claim and the insurer assesses that the Officer is responsible, KAMWAM is entitled to rely on that assessment. If you do not pay any excess due under this clause, KAMWAM may also elect to set this amount off some or all of the excess paid by it against future moneys it may owe to you. KAMWAM reviewed the application details and respond as per the insurance claims and regulations as per the Pakistan’s policy. 11.5 The Officer acknowledges and agrees that in the event that a claim is made relating to any services performed and/or goods provided by an officer, and the insurance taken out by KAMWAM (if any) does not respond to the claim or the claim is below the excess payable to the insurer, then this clause applies. KAMWAM only liable to pay the amount up to the claims amount. To the extent that the Officer was or would be liable for the amount of the claim, the amount paid by KAMWAM may be recovered by KAMWAM from the Officer after that. KAMWAM may also elect to set this amount off against future moneys it may owe to the Officer. 12. Feedback 12.1 You can complain about any comment made on the KAMWAM Platform using the ‘Report’ function of the KAMWAM Platform or contact KAMWAM via the KAMWAM Platform. 12.2 KAMWAM is entitled to suspend or terminate your account at any time if KAMWAM, in its sole and absolute discretion, is concerned by any feedback about you, or considers your feedback rating to be problematic for other KAMWAM Users. 13. Limitation of Liability 13.1 Except for liability in relation to breach of Non-excludable Condition, to the extent permitted by law, KAMWAM specifically disclaims all liability for any loss or damage (actual, special, direct, indirect and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between Posters and Officers. 13.2 Except for liability in relation to a breach of any Non-excludable Condition, to the extent permitted by law, KAMWAM specifically disclaims all liability for any loss or damage (actual, special, direct, indirect and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between You and any Third Party Service provider who may be included from time to time on the KAMWAM Platform. 13.3 Except for liability in relation to a breach of any Non-excludable Condition, and to the extent permitted by law, KAMWAM is not liable for any Consequential Loss arising out of or in any way connected with the KAMWAM Services. 13.4 Except for liability in relation to a breach of any Non-excludable Condition, KAMWAM’s liability to any User of the KAMWAM Service is limited to the total amount of payment made by that User to KAMWAM during the twelve month period prior to any incident causing liability of KAMWAM, or Rs. 7000, whichever is greater, or can be instructed by the KAMWAM. 13.5 KAMWAM’s liability to You for a breach of any Non-excludable Condition (other than a Non-excludable Condition that by law cannot be limited) is limited, at our option to any one of resupplying, replacing or repairing, or paying the cost of resupplying, replacing or repairing goods in respect of which the breach occurred, or supplying again or paying the cost of supplying again, services in respect of which the breach occurred. 14. Privacy 14.1 KAMWAM’s Privacy Policy, which is available at (www.KAMWAM.pk/privacy.com) applies to all Users and forms part of this Agreement. Use of the KAMWAM Platform confirms that you consent to, and authorize, the collection, use and disclosure of Your Personal Information in accordance with KAMWAM’s Privacy Policy. 14.2 Third Party Service providers will provide their service pursuant to their own Privacy Policy. Prior to acceptance of any service from a third party, you must review and agree to their terms of service including their privacy policy. 14.3 KAMWAM will endeavor to permit you to transact anonymously on the KAMWAM Platform. However in order to ensure KAMWAM can reduce the incidence of fraud and other behavior in breach of the Community Guidelines, KAMWAM reserves the right to ask Users to verify themselves in order to remain a User. 15. Modifications to The Agreement 15.1 KAMWAM may modify this Agreement or the Policies (and update the KAMWAM pages on which they are displayed) from time to time. KAMWAM will send notification of such modifications to Your KAMWAM account or advise you the next time you login. 15.2 When you actively agree to amended terms (for example, by clicking a button saying "I accept") or use the KAMWAM Platform in any manner, including engaging in any acts in connection with a Task Contract, the amended terms will be effective immediately. In all other cases, the amended terms will automatically be effective immediately after they are initially notified to you. 15.3 If you do not agree with any changes to this Agreement (or any of our Policies), you must either terminate your account or you must notify KAMWAM who will terminate Your KAMWAM account, and stop using the KAMWAM Service. 16. No Agency 16.1 No agency, partnership, joint venture, employee-employer or other similar relationship is created by this Agreement. In particular you have no authority to bind KAMWAM, its related entities or affiliates in any way whatsoever. KAMWAM confirms that all Third Party Services that may be promoted on the KAMWAM Platform are provided solely by such Third Party Service providers. To the extent permitted by law, KAMWAM specifically disclaims all liability for any loss or damage incurred by you in any manner due to the performance or non-performance of such Third Party Service. 17. Notices 17.1 Except as stated otherwise, any notices must be given by registered ordinary post or by email, either to KAMWAM’s contact address as displayed on the KAMWAM Platform, or to KAMWAM Users’ contact address as provided at registration. Any notice shall be deemed given: (a) if sent by email, 24 hours after email is sent, unless the User is notified that the email address is invalid or the email is undeliverable, and (b) If sent by pre-paid post, three Business Days after the date of posting, or on the seventh Business Day after the date of posting if sent to or posted from outside Pakistan. 17.2 Notices related to performance of any Third Party Service must be delivered to such third party as set out in the Third Party Service provider’s terms and conditions. 18. Mediation and Dispute Resolution 18.1 KAMWAM encourages you to try and resolve disputes (including claims for returns or refunds) with other Users directly. Accordingly, you acknowledge and agree that KAMWAM may, in its absolute discretion, provide your information as it decides is suitable to other parties involved in the dispute. 18.2 If a dispute arises with another User, You must co-operate with the other User and make a genuine attempt to resolve the dispute. 18.3 KAMWAM may elect to assist Users resolve disputes. Any User may refer a dispute to KAMWAM. You must co-operate with any investigation undertaken by KAMWAM. KAMWAM reserves the right to make a final determination (acting reasonably) based on the information supplied by the Users and direct to the Escrow Provider to make payment accordingly. You may raise your dispute with the other User or KAMWAM’s determination in an applicable court or tribunal. 18.4 KAMWAM has the right to hold any Agreed Price that is the subject of a dispute in the Escrow Account or KAMWAM account, until the dispute has been resolved. 18.5 KAMWAM may provide access to a Third Party Dispute Service. If such a service is provided, either party may request the other party to submit to the Third Party Dispute Service if the parties have failed to resolve the dispute directly. Terms and conditions for the Third Party Dispute Service will be available on request. The Third Party Dispute Service is a Third Party Service and Users are responsible for paying any costs associated with the Third Party Dispute Service in accordance with the Third Party Dispute Service terms and conditions. 18.6 Disputes with any Third Party Service provider must proceed pursuant to any dispute resolution process set out in the terms of service of the Third Party Service provider. 18.7 If you have a complaint about the KAMWAM Service please contacts us at our contact details. 18.8 If KAMWAM provides information about other Users to You for the purposes of resolving disputes under this clause, You acknowledge and agree that such information will be used only for the purpose of resolving the dispute (and no other purpose) and that you will indemnify KAMWAM against any claims relating to any other use of information not permitted by this Agreement. 19. Termination 19.1 Either You or KAMWAM may terminate your account and this Agreement at any time for any reason. 19.2 Termination of this Agreement does not affect any Task Contract that has been formed between KAMWAM Users. If you have entered a Task Contract You must comply with the terms of that Task Contract including providing the Services or paying the Agreed Price as applicable. 19.3 Third Party Services are subject to Third Party Service provider terms and conditions. 19.4 Sections 4 (Fee), 13 (Limitation of Liability) and 18 (Mediation and Dispute Resolution) and any other terms which by their nature should continue to apply, will survive any termination or expiration of this Agreement. 19.5 If your account or this Agreement is terminated for any reason then you may not without KAMWAM’s consent (in its absolute discretion) create any further accounts with KAMWAM and we may terminate any other accounts you operate. 20. General 20.1 This Agreement is governed by the laws of Punjab, Pakistan. You and KAMWAM submit to the exclusive jurisdiction of the courts of Punjab, Pakistan. 20.2 The provisions of this Agreement are severable, and if any provision of this Agreement is held to be invalid or unenforceable, such provision may be removed and the remaining provisions will be enforceable. 20.3 This Agreement may be assigned or notated by KAMWAM to a third party without your consent. In the event of an assignment or notation the User will remain bound by this Agreement. 20.4 This Agreement sets out the entire understanding and agreement between the User and KAMWAM with respect to its subject matter.